Returns and exchanges

Anything unworn, unwashed and in its original condition, with the tags still attached and the original packing. Try a piece on, certainly. Wear it to a wedding and it is no longer returnable.

• ·Raise it within 7 days of delivery.
• ·Tags attached, no stains, no perfume, no alteration.
• ·Sets, dupattas and bottoms come back complete. A salwar set missing its dupatta cannot be resold.

• ·Pieces customised, altered or stitched to your measurements. They are made for one person and cannot be sold again.
• ·Blouses and petticoats that have been stitched or cut.
• ·Anything worn, washed, or returned without its tags.
• ·Pieces bought in a clearance sale, where this is stated on the product page.

None of this applies if the fault is ours. A damaged, defective or plainly wrong piece is always our problem to fix, whatever it is.

Message us with your order number and the size you want. If we have it, we reserve it for you straight away and send the replacement once the first piece is on its way back.

One size exchange per order is free. If the size you want is sold out, we will tell you honestly rather than holding your money, and you can take a refund instead. Our size guide has the measurements we stitch to, and we are happy to check a specific garment for you before you order.

• ·Message us on WhatsApp with your order number and a photograph of the piece, tags visible.
• ·We reply with a pickup date. Most pincodes are served by a reverse pickup; where the courier does not reach, we will ask you to post it and reimburse the postage.
• ·Pack it in the original packing, with the tags on.
• ·Once it reaches us we check it the same day and start the refund.

Tell us within 48 hours of delivery with photographs, including one of the parcel itself. We arrange the pickup, cover the courier both ways, and either replace the piece or refund you in full. You will not be asked to pay for our mistake.

Refunds are covered in full on the refund policy page, including the timelines and where the money goes.